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Calculate the cost

of not knowing why.

Drag the sliders. Watch what unstructured incident review actually costs your engineering organization per year.

Incident Cost Estimator
v1.0
12 engineers
2200
$165K /yr
$80K$400K
4.5 hrs avg
30 min24 hrs
18 incidents
1100
Annual Cost of Disorganized Postmortems
$0

That's what disorganized incident review costs you per year.

Hours Lost0hrs/yr
Repeat Incidents6preventable
Doc Overhead54hrs reformatting

// Postmortem eliminates this cost

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Trusted by on-call teams atStripe-scale startupsSeries B–D SaaSPlatform engineering orgs24% fewer repeat incidents · per EMA 2024
01 · Timeline Builder02 · Severity Matrix03 · Root Cause Analysis04 · Action Item Tracker05 · Stakeholder Export
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Timeline Builder

Paste a Slack thread, import a PagerDuty incident, or feed raw logs. Postmortem reconstructs a causally-ordered, millisecond-accurate incident timeline — ready to publish in 4 minutes.

Technical Specification
Input FormatPagerDuty timeline · Slack thread export · Raw log paste · Manual entry
Output FormatStructured JSON · Markdown · Confluence-ready HTML · PDF
ResolutionMillisecond-accurate timestamps · Timezone normalization (UTC)
AI AssistGPT-4o thread parsing · Deduplication · Gap detection · Causal ordering
IntegrationsPagerDuty · Opsgenie · Slack · Datadog · Grafana · New Relic
Integrates with:PagerDutySlackDatadogGrafanaOpsgenieNew Relic
INC-2847 · checkout-service · P1
RESOLVED
03:14:07
PagerDuty alert firedp99 latency > 2000ms · checkout-service
03:14:52
On-call acknowledgedAssigned: Marcus T. · Escalated to platform-lead
03:22:11
Suspected deploy identifiedcommit 4a8f2c1 · payment-gateway · 03:08 UTC
03:31:44
Rollback initiatedpayment-gateway → v2.14.1
03:39:02
Service restoredp99 latency < 180ms · MTTR: 24m 55s
MTTR: 24m 55s5 events reconstructed · AI-assisted
Run Your First Postmortem Free →Import from PagerDutyNo credit card · Work email only
Spoke 02

Severity Classification

Stop debating whether it's a P1 or P2 at 4 AM. Postmortem auto-classifies incidents using blast radius, revenue impact, and affected user count against your org's defined SLA thresholds.

Severity Impact Matrix
Impact ↓ / Prob →HighMediumLow
Critical
P0
P1
P1
High
P1
P2
P2
Medium
P2
P3
P3
Low
P3
P4
P4
P0 — All hands
P1 — Incident cmd
P2 — Team lead
P3/P4 — Async
Technical Specification
Classification EngineAuto-assigns P0–P4 based on blast radius, revenue impact, and affected user count
SLA ThresholdsConfigurable per org · P0: 15 min response · P1: 30 min · P2: 4 hrs
Escalation RulesPagerDuty schedule-aware · Opsgenie team routing · Slack channel auto-create
Compliance TagsISO 27001 Annex A 5.27 · NIST SP 800-61r3 · SOC2 Type II evidence export
66%of all downtime incidents caused by human error — most from failing to follow documented procedures.
Source: Uptime Institute 2024
Run Your First Postmortem Free →Import from PagerDutyNo credit card · Work email only
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Contributing Factors

Blameless by design. Postmortem guides teams through structured Five Whys, Fishbone, or Fault Tree analysis — surfacing systemic root causes, not individuals to blame.

Five Whys Analysis · INC-2847Blameless
Why 1Checkout service returned 502 errors
Why 2payment-gateway pod OOMKilled under load
Why 3Memory limit set to 256Mi — unchanged since 2023
Why 4Load test skipped in pre-deploy checklist (step 7)
Why 5Pre-deploy checklist not enforced in CI pipelineROOT CAUSE
System cause identified · No individual attributed
Technical Specification
RCA MethodFive Whys · Fishbone · Fault Tree — selectable per incident type
Blameless ModeSystem-focused framing enforced · Personal attribution blocked · Psychological safety prompts
Action ItemsOwner assignment · Due date · Priority · Jira/GitHub issue auto-create · Progress tracking
AI SuggestionsPattern matching against past incidents · Similar RCA surface · Duplicate detection
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Action Item Tracker

Action items that rot in Confluence don't prevent incidents. Postmortem auto-creates Jira tickets, assigns owners, sets due dates, and tracks completion — so follow-through is the default, not the exception.

Action Items · INC-2847
4 items · 1 in progress
IDAction ItemOwnerDuePriorityStatus
AI-001Enforce pre-deploy checklist in CIMarcus T.Feb 28P1in-progress
AI-002Set memory limits via HPA policyPriya S.Mar 04P1open
AI-003Add load test gate to payment-gateway pipelineDev K.Mar 11P2open
AI-004Runbook: OOMKill response procedureFatima A.Mar 18P2open
Auto-syncs to:
JiraGitHub IssuesLinearNotion
Run Your First Postmortem Free →Import from PagerDutyNo credit card · Work email only
Spoke 05

Stakeholder Export

One report. Six destinations. VP-ready PDFs, Confluence wiki pages, Slack summaries, and Markdown for your docs repo — all generated from the same structured incident data, in seconds.

P1RESOLVED

INC-2847 Postmortem

2026-02-24 · Duration: 24m 55s
Confluence ↗
Impact~14,200 checkout sessions affected
Executive Summary

payment-gateway OOMKilled under Black Friday load spike due to memory limits unchanged since 2023. Rollback to v2.14.1 resolved within 25 minutes.

Root Cause

Pre-deploy checklist not enforced in CI pipeline (step 7 skipped).

4 action items tracked
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Incident resolved · Ready to document

The war room
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24%fewer repeat incidentsEMA Research 2024
$14,056avg cost per minute of downtimeEMA Research 2024
4 minavg time to first published postmortemPostmortem internal data